Books & publications

Book "Culture Change" – Winfried Berner

Anyone can make a good start. That is particularly true of culture projects: you have a mission statement or a set of leadership principles drawn up, devote a management conference to the subject, then send a cascade of workshops rolling through the entire company - and then what? How do you sensibly carry on from there?! Once you have begun in this or a similar way, it becomes difficult to give that start a good continuation. Many such projects duly fall asleep once they have shot their bolt and the line managers decide that, after all those time-consuming discussions, it is finally time to get back to the day-to-day business.

"Compelling and relevant to practice" – extracts from reviews of the first edition

And this is what readers said about the first edition

A coherent method for cultural change

Changing and developing corporate cultures is one of the hardest, but also one of the most fascinating challenges that change management has to offer. What it comes down to, after all, is changing the behaviour of a great many people. The awkward part is that the overwhelming majority of them are entirely at ease with the way they behave today. So why should they change anything about it, simply because a project group has hit on the idea of defining a new target culture? Certainly not just because someone has pressed a more or less impressive brochure into their hands setting out how they are to think and act from now on.

An approach thought through to the end

The key to successful culture change is a well-thought-out methodology that maps the entire route, from a clean definition of the goal to the actual implementation - and retention - of the target culture, and not merely the first stretch of it. It has to explain not only how to arrive at a meaningful target picture, but above all answer the question of what should induce those same people, entirely at ease with the way they behave today, to behave differently in future. And that will certainly take more than well-designed brochures and urgent appeals.

What is special about "Culture Change"? How does it differ from other books on corporate culture?

A focus on change

The focus of "Culture Change" is not on describing, reflecting on and analysing corporate culture, but on changing it. For successful culture change, reflection and analysis are a necessary but not a sufficient condition. "Culture Change" offers you a methodology for culture change that is both theoretically grounded and proven in practice. Not a collection of clever thoughts on why culture matters and how it ideally ought to be, but a systematic approach that shows you how to actually reach your change objectives. Numerous practical examples illustrate what can be done wrong and right in culture change - some of them mistakes I tried out with my own hands and that you need not necessarily repeat.

Steering the substantive and the social process in parallel

The art lies in mastering two quite different challenges in parallel. The first is the substantive process: deriving the target culture from the strategy, finding out the reasons behind today's behaviour and, finally, making sure that behaving differently in future makes sense to the people concerned from their own point of view. The second is the social process: bringing employees, managers and the works council along - and also making sure that the client does not get left behind by the shift in understanding that is taking place and then, possibly, lose confidence in their own culture project.

A practical orientation on solid theoretical ground

Readers and reviewers particularly praised "Change!" for its clear language, its convincing analysis and its pronounced orientation towards practice. "Culture Change", too, does not indulge in long theoretical treatises but offers a wealth of practical examples, which are the best way of seeing what matters. Yet true to Kurt Lewin's principle that "there is nothing so practical as a good theory", the book delivers not only many methods and practical tips but also builds on a solid professional foundation of psychology, behavioural ecology and management science. In this way it combines the state of research with extensive practical experience from numerous cultural change projects.

Where can you get the book?

Bookshops

The quickest way is to order it from Amazon or from the publisher's online shop. (We would be delighted if you ordered directly from the publisher, as this brings both the mid-sized publishing house and Winfried Berner as the author a noticeably higher return.) But of course you can get the book just as easily from a bookshop or another mail-order retailer.