87 strong references & project examples
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Strategy process in leadership team during restructuring process
- Large group process with 75 international managers as part of a restructuring process
- Several leadership conferences to develop strategy and solve conflicts
- Definition of requirements for the new structure of research & development, innovation & sales units
Restructuring of”global procurement” department in a multinational company
- Goal: Increase of efficiency in the purchasing department of a multinational company
- TN: 12 Teamleads from 4 continents
- Procedure: Clarification of responsibilities, improvement of communication & interfaces, establishment of new “ways of working”.
Management workshop at energy supplier
- Goal: Development of common values in employee management
- Participants: 45 managers from all levels
- Procedure: Extract core values, operationalize into daily leadership action, action plan.
Evaluation of employee survey in real estate corporate
- Goal: Evaluate survey results with teams, develop action plan to improve survey scores.
- Participants: Employees of all relevant departments
- Procedure: Workshops with teams and departments
Mission statement process at energy service provider
- Goal: Participation-oriented development of a mission statement.
- Participants: 150 employees, 15 managers, CEO
- Procedure: Development of guiding principles with management, development of central guiding principles with 150 employees, reflection in the management circle Presentation of the mission statement in an employee large group event.
Interactive conference for a research network
- Participants: researchers from complementary disciplines
- Goal: Develop solutions to problems resulting from global mega-trends
- Procedure: Joint identification of research needs, deep dive groups, sharing in plenary, joint action planning.
- Method selection: Elements from World Café, Future Search and Open Space followed by action planning.
Team & project development with top executives in an international publishing house
- Participants: 12 CEOs from European subsidiaries of an international publishing house
- Goal: Team development in top management, improvement of cooperation in cross-line projects
- Approach: Analysis of obstacles, identification of strategically crucial cross-border projects , development of a joint project and action plan.
Learning and exchange forum of all employment agencies in Germany
- Participants: 850 participants from all over Germany
- Objective: exchange and elaborate “best practices” in the placement of job seekers over 50, strengthen and revitalize existing initiatives.
- Procedure: Participants identify and name their concerns, work on them in self-directed working deep dive groups (Open Space format) Presentation of all results, foundation of further initiatives, organization of follow-up meetings
- Method selection: two-day open space conference with action planning.
Further development of management culture in logistics HUB
Strategy process in a federal ministry
- Goal: Development of cross-departmental planning processes, optimizing internal processes, anhance culture of collaboration
- Participants: Employees from all relevant areas, internal experts & knowledge holders, mix-max groups from a wide range of hierarchies, project group & State Secretary.
- Procedure: Kick-off with large group format. Work in proxy groups focussing on five different key areas; merging of results into overall concept
Improving corporate culture in a bank
- Goal: Change corporate culture, improvement of cooperation between Executive Board and employees
- Participants: Employees and managers
- Procedure: Definition of a target culture, identification of areas for action, deriving measures to facilitate behavioral change.
Conflict resolution between team leads and team
- Participants: 14 team members of a department of a non-profit foundation as well as 1. and 2nd management level
- Goal: De-escalation of a conflict, development of a common strategy and standards of behavior
- Procedure: Structured disclosure of the conflict parties’ points of view, working out the issues and causes of the conflict, developing solution options, reaching common agreement Personal coaching of managers. Conflict mediation between conflict partners
- Method selection: Mediation methods, miniatures from the systemic structural constellation.
Large group event in a correctional facility
- Participants: 200 prison guards
- Goal: Developing potential for improvement in cooperation and internal processes
- Procedure: Participants develop a common vision of the future, work on relevant aspects in self-steering deep dive groups. Presentation of all results, establishment of further initiatives, action planning.
- Method selection: Future Search conference with action planning
Change management in IT department of a international medium-sized champion
- Goal: Structural and organizational realignment
- Procedure: Standardization of processes, IT-Services and software
- Stakeholders: Top management, executives and selected employees from IT, other relevant stakeholders (worldwide)
Development of a cross-department digital strategy
- Participants: Managing directors and executives of an international media group
- Goal: Initiate cross-Group projects, achieve commitment of management teams
- Approach: Develop strategic options, promote cross-line collaboration, develop a joint action plan.
- Method selection: Elements from “Real Time Strategic Change” (RTSC) and “Future Search”.
Restructuring and organizational development of a national pension fund
- Participants: 120 employees of the pension fund
- Goal: Merger of two departments with different processes and cultures
- Procedure: Kick-off with a large group event at which participants identify key future issues and begin to work on them. Establishment of continuing project groups. Establishment of an internal project steering group
- Method selection: Open Space, Workshop Facilitation, Project Cockpit.
Strategy process and management conferences at pension supplier in public sector
- Goal: Design and support of a strategy process
- Participants: Management Board, extended management circle, organisational development
- Approach: Introduction of our strategy model, process architecture and control, facilitation essential process milestones. Accompanying: Facilitation of several management conferences
Team development in department of the German Federal Parliament
- Goal: Improvement of cooperation, interfaces, communication
- TN: Team of the department plus management
Developing a strategy for a division of a bank
- Participants: 200 international managers
- Goal: Present the strategy of a new board of directors, achieve “buy-in” from management
- Procedure: Keynote presentation, elaboration of individual implementation contributions, joint action plan.
- Method selection: Open Space Conference
Restructuring for turnaround
- Participants: 16 managers of manufacturer for industrial gases
- Goal: Establis a new department in the context of restructuring/turnaround
- Approach: System analysis, improve business processes, adapt department strategy, team development.
- Method selection: World Café, Business Model Canvas, Design thinking, Elements of solution focused consulting/Systemic structural constellations, Real time strategic change (RTSC) conference.
Change management in IT/digitization project at international medium-sized company
- Core topic: new ERP software for digitalization of processes (international)
- Task: Comprehensive change management at several levels of the company
- Environment: Large, internationally positioned medium-sized company (automation technology)
Strategy process with executives of an international logistics group
- Goal: Development of an action plan to reach return on investment and sales target. Support during further implementation.
- Participants: European top management
Team Developent for Pina Bausch dance company
Dance company Wuppertal – Pina Bausch
- Team development
- Strategy development
Developing an IT strategy
- Participants: Employees and managers of a German corporate in the telecommunications sector
- Objective: Analyse needs for a “enhanced job quality”-initiative
- Procedure: Project presentations, structured compilation of IT trends, development of requirements, deriving and prioritisation of To Do’s
- Method selection: Large group conference incl. action planning Action planning
Program evaluation of a large German foundation
- Objective: Evaluation of the Global Program “Climate & Energy”
- Participants: International, global internal and external stakeholders
- Approach: Several evaluation workshops (“multi-stakeholder” approach) on all continents; large group event to harden global strategy; summary of results in evaluation and strategy paper.
Change-management process in logistics group
- Goal: Improve cross-site collaboration in a newly formed division. Identify opportunities for improvement and areas for action.
- Participants: 300 employees from all locations (nationwide)
- Procedure: 5 large group events, distributed throughout the Federal Republic of Germany
Introduction of digital business fields
- Participants: 180 executives from a medium-sized media holding company
- Goal: Implement a new digital strategy that requires cross-line and cross-company collaboration.
- Procedure: Large group event with 180 employees as “kickoff”, delta analysis in the divisions, development of action plans.
- Method selection: World Café, Real Time Strategic Change (RTSC), scenario techniques.
Development and implementation of a digital sales strategy
- Participants: Executives of an international media group
- Goal: Develop and implement a cross-divisional digital sales strategy
- Approach: Analysis of the most important future trends, derivation of fields of action, development of options for new sales structure
- Effects: Restructuring of the management team, redistribution of competencies.
Change management in digitization project at international tool manufacturer
- Core topic: Digitalization in sales
- Change management consulting and project consulting
- International medium-sized businesses
Changing the corporate culture of a health insurance organisation in public sector
- Goal: Improve cooperation between business units at all hierarchical levels and within top management
- Participants: All managers & high employee participation
- Procedure: Intensive work with management circle; large group events with executives and employees.
Team and strategy development in a federal trade association
- Participants: 9 managers
- Goal: Improve cooperation, work together on strategic fields of action
- Approach: Strategy workshops, large group event, consolidation in deep dive groups, kickoff of implementation in management meeting.
- Method selection: “Future Search”, World Café, Input/Output Analysis, Dynamic Falicitation, “Living Monuments”.
Team development after change in management board
- Participants: 8 employees of a research association
- Goal: Development of a new culture of cooperation; redistribution of areas of responsibility; optimization of communication and workflow processes
- Procedure: Environment analysis of the most important future trends that will have an impact on the company’s own work; derivation of fields of action.
- Method selection: Mindmapping, elements from Future Search
Improving leadership culture in international agricultural machine building corporation
- Goal: Improvement of the cooperation in the management team of a national group unit
- Participants: 30 managers
- Procedure: Development of desired leadership culture. Action plan to change “ways of working” and underlying framework
Development of corporate values and mission statement in family-owned international corporation
- Participants: 12 top executives
- Goal: Updating the corporate values and developing a corporate mission statement
- Procedure: Collect desired behavior in the various work contexts, formulate the underlying values, clustering, formulation in editorial group, incorporate feedback, publication.
- Method selection: Process architecture according to the “countercurrent principle” and various participation options for subordinate levels
conflict resolution in the context of restructuring
- Participants: 15 employees + 1 NGO executive
- Goal: De-escalation of existing conflicts
- Approach: Visualization of the conflict lines and causes; negotiation of solution options.
- Method selection: Elements of the Harvard Negotiation Concept, group mediation.
Developing core corporate values in a public media company
- Participants: 250 employees and managers at a works meeting
- Goal: Strengthening of the “employer branding”, positioning of the company as an attractive employer
- Procedure: Preparation of the process with project group; large group event; evaluation and formulation by editorial group; processing of further projects in small groups.
- Method selection: World Cafe, project group
Project evaluation at international power supplier
- Objective: Evaluation of an internal project on price adjustment and conflict management between two stakeholder groups.
- Participants: Project team members from two different areas of the company.
- Procedure: Evaluation of project success factors and obstacles; conflict inventory; derivation of basics & rules of better cooperation in the next project cycle; success control.
Strategy workshop with top management of an international forklift truck manufacturer
- Goal: Development of strategic cornerstones within the context of a merger process
- Participants: Top management & members of a project group
- Approach: Develop strategic options, prioritization, scenario work.
Virtual collaboration training at a large German publisher
- Various trainings on “virtual leadership” and “professional online moderation”.
- Participants: Managers from various areas of the publishing house
Several change and strategy projects in international emergency relief organisation
- Topic: Several strategy processes and change projects in different areas
- Participants: Managers and department employees
- Procedure: See here under “Details.
Sales conference at an international automotive manufacturer
- Participants: 120 employees and managers from the sales department for electric vehicles
- Goal: Align sales strategies of the countries with the specifications of headquarters
- Procedure: Keynotes with explanation of the core strategy, identification of fields of action, deepdive in small groups, plenary discussion, action planning
- Method selection: Conference design, World Café, Metaplan facilitation.
Strategy conference of a tire manufacturer
- Goal: Agree upon strategic objectives with main executives
- Participants: 220 executives of an automotive group
- Approach: Large Group Format “Real Time Strategic Change”.
Development of a mission statement in a steel company
- Participants: 500 employees of an international corporation
- Objective: To develop a mission statement following a merger with another business unit
- Procedure: Identify concerns, work out solutions in small groups. Clustering of results into “topic pillars”; development of guiding principles for the respective topic pillars. An editorial group formulates a draft for the joint mission statement from the raw results
- Method selection: Elements from Open Space, Future Search and specially developed large group methods.
Leadership training for executives
- Goal: Learn “Agile Management” principles
- Procedure: Learn and adapt agile principles on the basis of case studies
- Participants: Top management & executives
Team development in international concert hall
- Goal: Clarification of internal processes and responsibilities, improvement of interfaces
- TN: 11 employees of the department “Artistic Planning” & team management
- Procedure: Development of To Do’s and implementation plan in three fields of action.
Culture change at financial and IT service provider
- Goal: Enhancing innovation culture
- Participants: 500+ executives
- Approach: 5 large group events with a large group format, especially developed for this occasion
Transformation / change management training for internal consulting team
- Goal: Train the trainer for internal “excellence team” with current change management tools and concepts
- Participants: 15 internal consultants of this large corporation
- Approach: Interactive training setting, offsite
- Impact: Creating a common framework for trained tools and concepts, integration of the methods and approaches into the existing consulting concept
Strategy process at an international trade bank
- Goal: Develop corporate strategy in volatile political environment
- TN: Top and middle management
- Procedure: Analysis of all contextual factors, identify fields of action, develop strategic goals, break down into systematical strategic goal system See here for our detailed strategy approach.
Review after 10 years anniversary of a business unit in international food corporation
- Goal: Leveraging potential for improvement, improving interdepartmental collaboration
- Participants: 120 employees and managers
- Procedure: Preparatory process – large group event: collecting improvement potentials, prioritizing, creating an action plan
Conference for executives in sales department of an international automotive group
- Goal: Improvement of internal processes, updating of strategic approaches
- Participants: 18 executives from top management and middle management
- Approach: Sharpening a “sense of urgency”, working in an “open space” format, developing a joint action plan.
Broadening the scope of action of the judiciary in the case of juvenile offenders
- Participants: 35 experts from different stakeholder-groups in youth work, from justice and administration
- Objective: to gain knowledge and formulate a plan of action to improve the way the Berlin justice system deals with juvenile offenders.
- Procedure: Keynote, work on case studies, extract and prioritize findings.
- Method selection: World Café, elements from “Future Conference
Interim evaluation as part of an IT development project
- Goal: Synchronize collaboration, leverage optimization potentials
- Participants: 120 project participants
- Procedure: Collect existing challenges, prioritize, develop proposed solutions.
- Format: Open Space Conference
Improvement of sales processes in travel agency group / franchise corporation
- Goal: Enhance sales process, take over responsibility for general product quality
- Participants: Employees from selected franchise stores
- Procedure: Identification of core processes, process optimization.
Change management and team development at international automotive supplier
- Goal: Implementation of the new “Strategy” business unit
- Participants: Head of and the whole strategy-team
- Approach: Stakeholder analysis, systemic analysis, team development, workshop
Improving follow-up care for relatives of organ donors.
- Participants: 30 relatives of organ donors who have suffered an accident
- Objective: to survey needs for improvement in the care of relatives of deceased organ donors.
- Procedure: Devotion, sharing of good and bad experiences, formulation of a list of needs and demands.
- Method selection: World Café, panel discussion
Interim evaluation as part of an IT project
- Goal: Identify potential for improvement and needs for action
- Participants: 60 project participants
- Procedure: World Café, prioritization, identification of action areas, development of an action plan.
Conception and facilitation of a summit about integration
- Goal: Further development of the integration strategy of the German federal state of Hessen
- Participants: 140 representatives from statewide stakeholder groups, clubs, associations.
- Approach: Development and implementation of a special large group format.
Development of a leadership model in a city administration
- Goal: Improve cooperation in a city administration
- Participants: Department heads, employees, mayor
- Procedure: Develop basic rules for good and efficient cooperation, derive guiding principles, deriving “rules of the game” for cross-divisional work and effective teamwork.
Team development and restructuring in project development corporation
- Goal: Development of a new structure, optimization of internal processes
- Participants: Division managers, all employees
Various trainings for household appliance manufacturer
- Context: Internal change with new role allocation
- Approach: Targeted training for competence and knowledge enhancement
- Target group: Participants from IT implementation, project implementation, product management and operations management.
Feedback process as part of a cost reduction program in a large German public media outlet
- Goal: Collect suggestions regarding cost-cutting measures, create an understanding of the goals and context of the “cost-cutting” round
- Participants: 250 employees from 11 regional studios
- Procedure: Large group conference with employees and executives.
conflict resolution and organizational development in an NGO
- Goal: Resolve conflicts between manager and team in a key area of the organization, develop goals together.
- Participants: Executive, team, at times also management
- Approach: Mediation techniques, large group elements, systemic structural constellations.
leadership development in international desaster relief organization
- Goal: Management training
- Participants: Educational staff of the DRK Volunteer Services, nationwide.
- Procedure: For the specific contents, see under “Details”.
Development of a mission statement for a professional association
- Topic: Development of a mission statement in a complex stakeholder environment
- Participants: Executives and members of the professional association
- Approach: Multi-stakeholder workshops, conflict management.
Increase sales and efficiency in manufacturing department
- Goal: Increase sales and efficiency in production
- Reduction of downtime in production
- Development of further measures to increase general efficiency
- Minimization of scrap and idle time
- Participants: Production management and all production employees
- Procedure:
- Circle Work: Working out the challenges
- Large group process: Collecting approaches to solutions
- In-depth processing of solution approaches in small groups
- Presentation and action planning.
Innovation process and project development
- Participants: 120 participants from different stakeholder groups
- Goal: Software-development for learning German as a foreign language
- Approach: Expert input, extract the central theses and statements, feed into interactive large group setting, generate concepts for the development of digital innovations
- Result: Several innovative project ideas that were subsequently financially supported by the institute.
Mission statement development for fitness franchise chain
- Goal: Development of a corporate mission statement as orientation for franchisees
- Participants: Founders, corporate headquarters employees, studio operators
- Procedure: Series of workshops at corporate headquarters; analysis of values and development of guiding principles; development of criteria against which the implementation of the corporate mission can be measured.
Team development, mission statement development & facilitation board meetings for NGOs
Action medeor sends medicines to crisis regions worldwide. Over the years, a family initiative has grown into the largest medical aid organization in Central Europe. We helped out a bit:
- Team development in donor communication
- Development of the central mission statement
- facilitation board retreats.
Team and strategy development workshops in several divisions of a state bank
- Goal: Improve communication and collaboration,
- Developing and pursuing common goals,
- Optimization of interfaces and workflow processes
- Participants: Managers and employees of the respective areas.
Development of vision / mission statement
- Goal: Clear positioning and strong differentiation with competitors
- Participants: Board of Directors, CEO, project group
Conflict resolution, project evaluation, team development
- Team development and conflict management in new department
- Project evaluation and conflict moderation in the context of a joint venture / healthcare sector
- Participants: Managers, project leaders, team members
- Approach: Conflict mapping, various techniques of conflict resolution, team development methods, “project cockpit”.
Development of a management model for a state enterprise in north rhine westphalia, Germany
- Goal: Establishment of uniform leadership standards, kickoff for an organizational development process.
- Participants: 80 executives from the senior civil service, 120 employees from the higher civil service
- Procedure: Large group conference with executives as “kickoff” for the overall process, involvement of other employees in individual workshops.
Team development after merging several divisions in an international NGO
- Goal: Improve collaboration, develop roadmap, define shared priorities, create action plan,
- Participants: Employees and team leaders
- Effect: Sense of belonging strengthened, orientation and structure for the entire (new) team.
Strategy and team development in procurement department
- Goal: Develop an annual agenda, prioritize projects, agree on rules of collaboration
- Participants: Management and employees
- Method: “Project-Canvas
Development of vision, mission and guiding principles / Supply and disposal industry
- Goal: Update existing mission statement, develop vision and mission.
- Participants: 180 employees, board of directors and managers
- Procedure: Vision and mission in a “top down” process, development of mission statement in a “buttom-up” approach with high participation of employees from all levels
Stakeholder process to improve the healthcare landscape in Swiss canton
- Goal: Better coordination of the healthcare landscape, balancing the interests of the affected and involved cantons and municipalities.
- Participants: Representatives of the health care industry, physicians, representatives from politics and administration
- Procedure: Large group process with all stakeholders, conflict analysis, development of solution approaches and a common strategy.
Process optimization in the sales department of a tech company
- Goal: Optimization of sales processes in a global tech company
- Participants: 60 sales employees of the German subsidiary
- Procedure: Analysis of core processes, process optimization in stakeholder groups.
Mission statement process at certification organization
- Goal: New development of a mission statement, concretization in strategic goals for all line units and subsidiaries,
- Participants: All managers
- Procedure:
- Developing core values with all managers
- Summarization with proxy group
- Feedback and farewell at management conference
- Strategic derivations within the subsidiary and line organizations
- Strategy implementation
- Effect: Increasing the organization’s steering capability, sharpening the understanding of leadership.
Strategy conference of an insurance group
- Goal: Develop & align strategic goals of line organizations.
- Participants: 25 executives and board
- Procedure: Future mapping, collecting and prioritizing challenges, team development elements.
“Train the trainer” for the team of a new organizational development department
- Goal: “Refresh” upon modern concepts for managers and employees
- Latest approaches in organizational development and change management
- Training of cutting edge frameworks and approaches
- Participants: Employees and managers of the newly established staff department.
- Procedure:
- Providing impulses and benchmarks
- Interactive, activating training
- Discussion and internalisation
Project evaluation and kickoff for next phase
- Topic:Facilitation of several project evaluation workshops, analyse enhancements. structuring phase 2
- Participants: Heads of department, employees, project participants.
- Procedure: Metaplan moderation, future mapping
Strategy and team development in central IT department of a global chemical company
- Goal: Improve interfaces of central IT with external service provider
- Participants: Central IT, representative of the external service provider
- Approach: Identify key challenges, develop an action plan and strategy matrix.
Change management and strategy process for large Lower Saxony municipality
- Several projects in different departments (divisions)
- Change Management
- Strategy process
- Process optimization / optimization of workflow processes
- Planning of the process architecture
- facilitation individual workshops
- expert advice / sparring partner for executives.
Stakeholder strategy process for an educational authority / federal agency.
- Goal: Develop a viable strategy with all stakeholder groups involved.
- Participants: Representatives of the participating organizations, department heads, senior staff.
Conflict resolution in media editorial offices
- Goal: De-escalation of a conflict in core areas of a German publishing house
- Participants: Representatives of the affected areas, executives, management.
- Procedure: Mediation
Business model development at automotive supplier
- Goal: Realignment of business model, leveraging of revenue potential, rough planning for internal processes and restructuring
- Participants: CEO, CFO, CDO, department and team leaders
- Procedure: Review of the business model, forecast of market development, identification of value chains with the highest revenue potential, revision of core processes and departmental structure.
Facilitating several board- and strategy meetings at a federal bank
- Goal: Evaluation and further development of a future concept
- Participants: 19 managers
- Procedure: Market and environment analysis, analysis of the current state of the organization, derivation of strategic development goals, development of operational goals, development of an action plan.
Conflict moderation in management team of an automotive supplier
- Goal: Work through & resolve a conflict in the leadership team.
- Participants: 6 senior managers of a manufacturing site
- Approach: Analysis of the situation in the team, rephrasing perspectives and views on cooperation and team dynamics in management, developing & weighing up solution options, agreements.
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